Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Henagon

Wont accept the login password

I have a login and password that normally will login on my computer startup. Lately, I do not see the green symbol on the teamviewer icon in the task bar. When this happens, I see that I am not logged in and try to do so but when inputting the password nothing happens. I must then close Teamviewer and restart it. I need to be able to access my home computer when I am away and this makes it very difficult.

Any solution? I am at my very limited knowledges' end. 

 

Thanks

1 Reply
1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Wont accept the login password

Hello leebenedi,

Thank you for your message.

It can be a bug on the TeamViewer of your home device.

I recommend you to restart the TeamViewer service on your devices.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again and resolve the issue.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

1 Reply
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Wont accept the login password

Hello leebenedi,

Thank you for your message.

It can be a bug on the TeamViewer of your home device.

I recommend you to restart the TeamViewer service on your devices.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again and resolve the issue.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post