Wrong licence displayed
Hi,
my administrator gave me a premium-licence from my company, which is displayed right in my management console.
But when I'm logging in my local TeamViewer on my computer, it says "Testversion expired". When I log in my notebook it says "Free Licence - No Commercial Use"....
What should I do?
~fschreiner
Best Answer
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Solved in Private Messages.
6
Answers
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Hi @fschreiner
I recommend to log into your Computer & Contacts list in the software itself.
With this, the software recognizes your license and the "Trial expired" message will disappear as long as you are logged in with your licensed TeamViewer account.
All the best, Esther
Former Community Manager
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As you can see, I'm already logged in(sorry it's in german). But it also says: "Licence *expired*". @Esther
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Solved in Private Messages.
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I have the same issue. How was this ressolved?
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Hi itgroup_sees,
Thanks for your post!
Since you are having a license for TeamViewer, please contact your local support center for assistance with your license.
All the best,
Jonathan
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Hi itgroup_sees,
Thanks for your post!
Since you are having a license for TeamViewer, please contact your local support center for assistance with your license.
All the best,
Jonathan
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