Wrong licence displayed

Hi,

my administrator gave me a premium-licence from my company, which is displayed right in my management console.

But when I'm logging in my local TeamViewer on my computer, it says "Testversion expired". When I log in my notebook it says "Free Licence - No Commercial Use"....

What should I do?

~fschreiner

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fschreiner

Solved in Private Messages.

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fschreiner

Solved in Private Messages.

Esther

Hi @fschreiner

I recommend to log into your Computer & Contacts list in the software itself.

CC list.png

With this, the software recognizes your license and the "Trial expired" message will disappear as long as you are logged in with your licensed TeamViewer account.

All the best, Esther

fschreiner

As you can see, I'm already logged in(sorry it's in german). But it also says: "Licence *expired*". @Esther

itgroup_sees

I have the same issue. How was this ressolved?

Jonathan

Hi itgroup_sees,

Thanks for your post!

Since you are having a license for TeamViewer, please contact your local support center for assistance with your license.

All the best,

Jonathan

Hi itgroup_sees,

Thanks for your post!

Since you are having a license for TeamViewer, please contact your local support center for assistance with your license.

All the best,

Jonathan