reason unknown

karol125

I cannot connect to any saved computer with teamviewer 9.

I have an active license for version 9 until 2023.
Why did everything suddenly stop working for me?

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Accepted answers

karol125

Thank you. Now it is working. It seems that after the next windows 10 update I need to activate the license. The problem is that I only have 2 activations left. Unfortunately, windows releases new updates frequently.

JeanK

Hello @karol125,

Thank you for your message and welcome to the TeamViewer Community! ?

Could you please make sure your license is activated on your local device.

You need to go to Extras → Activate license and enter your license key (which is on your invoice).

I hope this could help. ?

Cheers,

Jean

All comments

karol125

JeanK

Hello @karol125,

Thank you for your message and welcome to the TeamViewer Community! ?

Could you please make sure your license is activated on your local device.

You need to go to Extras → Activate license and enter your license key (which is on your invoice).

I hope this could help. ?

Cheers,

Jean

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