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what happen with support

I try to connect with russian support about 3 weeks. Telephone not work. No answer on my tickets , What are problems  with support ?????

1 Reply
1 Reply
Posted by Moderator Moderator

Re: what happen with support

Hi @msilin ,

Thank you for reaching out to us.

I confirmed that your support ticket has been submitted. 
Our support team must investigate every case and answers them in the order they are received.

We aim to respond asap, although due to the number of inquiries we receive, answering the support ticket may take some time. We thank you for your patience.

Best Regards,

Japanese Community Moderator

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