Access Blocked cannot update remote computer to new version

I cannot connect to my remote computer (Free Version at home) to update to new version. Access is blocked.  How can I get a one time connection to remotely update the home computer?

Comments

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @MRD7

    Thank you for your message.

    Could you please tell us more about this Access Blocked?

    Could you send us a screenshot that explicitly shows the connectivity issue or provide us with more information?

    Many thanks in advance for your reply.

    Cheers

    Jean

    Community Manager