Any email recieved when trying to recover a password

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Posted by
Photon

Any email recieved when trying to recover a password

Any email recieved when trying to recover a password using this instructions:
https://community.teamviewer.com/t5/Knowledge-Base/What-should-I-do-if-I-forget-my-account-password/...

Any solutions without deleting account?

2 Replies
2 Replies
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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Any email recieved when trying to recover a password

Hello @Checkpoints 

Thanks for your post.

We have verified no issues on our end sending any password reset emails; could you please attempt to request a password reset once more? 

You may need to add the TeamViewer domain to your list of safe senders, should the issue persist.

Josh P.
Senior Moderator

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Posted by
Photon

Re: Any email recieved when trying to recover a password

Just now i do two another attempts.
Firewall is turned off, and still any emails from Teamviewer in any folder (including "SPAM"-folder)