Announcements

Remote Control for all devices running Android 7+ is here!

(Incl. Google Pixel series, Xiaomi smartphones, Oppo devices, and many more)


Learn more

Highlighted
Posted by
Henagon

Black Screen & Some Elements Not Displaying on 1 Laptop Out of 6

I just got an Asus Zephyrus G15 with an RTX 2060.  When I use TeamViewer I am greeted with a black screen.  Hitting a key or clicking makes it go away.  Additionally, some items do not display.  If I right click the Epic Games launcher the menu that comes up is not shown.  If I go to Firefox it just displays all white.  I am running 15.6.7 P on the connecting machine, 15.7.7 on the Asus Zephyrus.  None of my other machines have these issues.  The second one is really the only one that bothers me.

Thanks for any help you can offer!

1 Reply
1 Reply
Highlighted
Posted by TeamViewer Star
TeamViewer Star

Re: Black Screen & Some Elements Not Displaying on 1 Laptop Out of 6

Hi @unL33T 

Are you connected remotely to the laptop which has the monitor lowered (screen closed)? 

 

Pro