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Posted by
Henagon

Business licence move error

Greetings,

I'm using teamviewer 11 Business licence and have a need to change my PC. When I try to do any actions in the "Manage your Business account" panel, an unspecified error message pops up. I am unable to do any actions add new PCs or remove current ones. Detected instalations 2, remaining moves: 9,  but no matter what I try, the error is always the same. Any ideas ?

Screenshots: https://imgur.com/a/zYoScdp

 

3 Replies
1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Business licence move error

Hi Chux,

As this relates to your license it is quite hard to support you in our community.

Can you please call or raise a ticket with us?

Thanks!
-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post

3 Replies
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Business licence move error

Hi Chux,

As this relates to your license it is quite hard to support you in our community.

Can you please call or raise a ticket with us?

Thanks!
-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post

Highlighted
Posted by
Henagon

Re: Business licence move error

In the end I did just that. The error is still present, but the agents were able to help me out and manually assign what I needed.

Highlighted
Posted by
Henagon

Re: Business licence move error

can you please reset my license move number?