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Highlighted
Posted by
Photon

Can't connect to the other computer

When I try to connect to a remote computer I get a "unable to connect Reason unknown" error.  both of these computers worked before. I already restarted both computer. 

Any suggestions?

Thanks.

1 Reply
1 Reply
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Can't connect to the other computer

Dear @macotochan ,

Thank you for your post. 

Which operating systems do you use on both sides? If they are Windows devices, can you please try to restart the TeamViewer services on both sides and try to connect again afterwards?

Best, 
Natascha