Cannot access www.teamviewer.com - Too Many Redirects

[ITAV]

Since 25/04/17 unable to access the TV website.  Redirected to teamviewer.com/error too many redirects.  Tirid from multiple ISP's and IP's.  Anyone else in the UK experiencing this problem.  Cleared Cache, Cookies etc.  Can't even get to support pages.

[Esther]

Hi ITAV,

Thank you for your post.

Can you send us a screenshot of the errormessage and can you say, whether it apears just on specific pages or on all areas of teamviewer.com?

Thanks in advance,

Esther

[ITAV]

Ip Add [IP removed] and [IP removed] using IE "This Page Can't" be displayed" 

Using Chrome 

This page isn’t working

www.teamviewer.com redirected you too many times. 

• Try clearing your cookies.
• ERR_TOO_MANY_REDIRECTS

It appears on a few different TV URL's and have also tried on other RDP sessions.  For example /downloads gives a 404 and /download give the same error and redirects to www.teamviewer.com/error/  

On my phone using cellular data I get exactly the same thing.

I hope this helps.

[patrickmacdona]

I have exactly the same problem.

ISP Virgin. UK

[Dazla]

I have the same problem from multiple ISP's in the UK (Virgin, Three and Janet).

[patrickmacdona]

This ticket needs elevating to urgent status. It's a complete failure.

See twitter for other users having the same issue...

https://twitter.com/search?q=%40TeamViewer&src=typd

[Esther]

Hi there,

@patrickmacdona you are totally right and we are handling the case with urgency.

I can confirm, that our devs are already working on the issue. I keep you posted!

Thank you all,

Esther

[patrickmacdona]

Thanks for letting me know.

[Esther · Accepted solution]

Hi all,

I just got an update from our devs:

The issue is fixed now. 

Can you confirm, whether it is working for you? 

Thanks,

Esther

[ITAV · Accepted solution]

All good now!  Thanks for the update

[patrickmacdona]

Yes . all good now thanks!

[bg1]

canno t sign into my account and ee friends

[rimulator]

Network issue?

How are you connecting?

Can yout access http://google.com?

Provide details about the network environment.

When did this start?

Can you access anything else?

What is the client machine?

[goddngn삼촌황팬호]

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