Posted by LinkSoftSupport
Henagon

Re: Connection not established authentication cancelled

Very disappointing that a company the  size of Teamviewer does not have multiple redundant paths to prevent these major outages.
Perhaps less needs to be spent on Marketing and more on developement to make the good product that it is more resilient!

Posted by luongnvn
Henagon

Re: Connection not established authentication cancelled

me too, in vietnaam

Posted by accumed
Henagon

Re: Connection not established authentication cancelled

Down in Canada as well

Posted by ManuelGrill
Henagon

Re: Connection not established authentication cancelled

Same Problem in austria, how long does it take?

Posted by Himanshu2
Electron

Re: Connection not established authentication cancelled

Yes, I cant access remote computer in Australia from India....I have a paid Teamviewer 13 License...will raise a ticket now
Posted by bahaa_khamees
Electron

Re: Connection not established authentication cancelled

Also in Saudi Arabia

Posted by ravit
Henagon

Not able to connect through Team viewer to other systems, location india, bangalore

We are facing issue in taking other systems through Team viewer...

It trying to connect with other team viewer id and password but connection is not getting established....

Please help, our cutomers are waiting for the connection.11.PNG

After trying for connection, its giving ready to connect message, but not connecting...

 

Please help us.

Posted by Peerke
Neutron

Re: Connection not established authentication cancelled

Same here, no authentication possible since a few hours

Posted by allgovision
Photon

Re: Not able to connect through Team viewer to other systems, location india, bangalore

Teamviewer down in India
Posted by JLegate
Electron

Re: Connection not established authentication cancelled

Also locked out in Texas, US
Posted by ManuelGrill
Henagon

Re: Connection not established authentication cancelled

Have the same Problem, have a paid Teamviewerlicense please Support! 

Posted by slavalit5
Henagon

Re: Connection not established authentication cancelled

No connection in Toronto, Canada

Posted by dani2
Henagon

Re: Connection not established authentication cancelled

Same Here. 

Looks like Teamviewer network is gone...

Posted by chargenetev
Henagon

Re: Connection not established authentication cancelled

Same Problem in Sri Lanka
Posted by Freddy010
Photon

Re: Connection not established authentication cancelled

Same probelem her in Belgium, with a paid license

Posted by yanivbenarit
Digon

Re: Connection not established authentication cancelled

Have the same problem here in ISRAEL .
Have corporate license.

Posted by natuhn
Electron

Re: Connection not established authentication cancelled

same promblem in Vietnam
Posted by ravit
Henagon

Re: Not able to connect through Team viewer to other systems, location india, bangalore

How much time it will take to fix it....
Posted by residue
Neutron

Re: Connection not established authentication cancelled

California, USA checking in. No connection. All business schedule is failed and night updates are going to cause a crazy schedule shift. We cannot reinstall host machines. So many of them. 

Urgent. Please at least udpate us teamviewer. Everyone is down.

Posted by SimonG
Digon

Re: Connection not established authentication cancelled

Seems to be more than just a few people having this issue...But the status says all good, oblivously not...

https://status.teamviewer.com/

 

Posted by pilotakos
Electron

Re: Connection not established authentication cancelled

Also at Greece
Posted by weshay
Henagon

Re: Connection not established authentication cancelled


@o3group wrote:

Paid Licence here also.

Im actually having to get up and walk to the PC Im wanting to control and carry my coffee with me - VERY inconvenient!


If you know the IP address of the computer on your LAN and take note of the Password or know the unattended password you can still remote into it. NOTE this only works on computers on a local area network with the TV security Option set to accept incoming LAN connections.

Posted by JaNcH
Electron

Re: Connection not established authentication cancelled

same problem in Slovenia....need it ASAP

Posted by lupearobert
Henagon

Re: Connection not established authentication cancelled

No connection in Arad, Romania
Paied license :(
Disapointed...
Posted by AdminGer
Photon

Re: Connection not established authentication cancelled

And Germany too

Posted by Haz
Electron

Re: Connection not established authentication cancelled

Down in Qatar!
Posted by chris321
Henagon

Re: Connection not established authentication cancelled

Still the same problem in austria!

Please hurry up!

Posted by sz
Photon

Re: Connection not established authentication cancelled

in France too !...

Posted by Idealist
Electron

Re: Connection not established authentication cancelled

Same in Italy, with paid license: I always keep another backup access channel (Chrome Remote Desktop, free, always on) otherwise I would be in deep trouble without access.

Posted by arthurk
Electron

Re: Connection not established authentication cancelled

down in Indonesia

Posted by CherieAnn
Digon

Re: Connection not established authentication cancelled

I have opened a ticket, it took 45min just to receive the automated responder message saying they got my email. I did read a number of others have also opened a ticket. I expect no response and to just find when I check later that it might be working again.... unless all their servers are on fire. But I'm not working tomorrow, so it wont be my problem soon! haha

Posted by ahmetumit
Electron

Re: Connection not established authentication cancelled

same problem for Türkiye.
Posted by residue
Neutron

Re: Connection not established authentication cancelled

Turkey*
Posted by SLITISkander
Electron

Re: Connection not established authentication cancelled

Same problem from Tunisia

Posted by stmodus
Electron

Re: Connection not established authentication cancelled

Same problem from Croatia.

Posted by Community Manager
Community Manager

Re: Connection not established authentication cancelled

Hi all,

I apologize for the connection problem and wanted to let you know, that our status page has been updated. Please feel free to subscribe to get all status updates immediately.

Once again sorry and I will keep you updated also in our community.

Best, Esther

Posted by JaNcH
Electron

Re: Connection not established authentication cancelled

Does anyone already gets an answer how long will it take or even whats happen?! down are free and paid license! dissapoint

Highlighted
Posted by shokoknn_TKG
Henagon

Re: Connection not established authentication cancelled

I have posted a similar topic without a notice (Ouch).
Same here in Japan and India..... Hope it gets fixed as soon as possible.

1 Reply
Posted by HaycomTech
Neutron

Re: Connection not established authentication cancelled

I've receieved a response from my submitted ticket that they are are aware their service is down and they're working on a solution, but no ETA when that will be as of yet. Will keep updating as I hear more. 

Posted by Bukalapak
Electron

Re: Connection not established authentication cancelled

Same here In Indonesia. Team Viewer is down

Posted by InfratectsAu
Digon

Re: Connection not established authentication cancelled

Actually that's a pretty lame response. Firstly I've seen over thirty countries listed with people complaining of full outage...not latency issues and not a limited subset.

No response from Temviewer on estimated time to fix?

You do get that we pay thousands of Euros in licesning fees for a product, because it is critical for us to be able to provide remote support. At the moment I am losing money, because clients are calling with issues and I can't service them.

I am having to look for alternate products now, and then I'm going to have to select and deploy that product....why, because you are not managing a severe outage (that should never have happened to this extent) seriously.

....limited subset, latency, status page that has to be manually updated !!!! really???

Posted by Julio33
Electron

Re: Connection not established authentication cancelled

In Spain is also fallen, I need to control several servers and the service does not work, it is urgent. I hope you solve it quickly. Teamviewer 13 license paid. I request technical support.

Posted by luongnvn
Henagon

Re: Connection not established authentication cancelled

thank god, thank teamviewer group, it work again. wait 3 hour to do 3 minute missing work in company.

great job!!!

Posted by Jazee
Electron

Re: Connection not established authentication cancelled

Dear Alls,

Try now, services are back up. :D

Posted by Community Manager
Community Manager

Re: Connection not established authentication cancelled

Hi all - can you confirm whether it is working again?

Thanks, Esther

Posted by MRDC
Henagon

Re: Connection not established authentication cancelled

Lithuania - Working again.

Posted by Mkolberg
Trigon

Re: Connection not established authentication cancelled

Login and connection succesfull. :-)

Posted by davetass2007
Digon

Re: Connection not established authentication cancelled

Just made my first connection since the problem started
Posted by muzzbuzz
Henagon

Re: Connection not established authentication cancelled

It's back. I confirm. 

Posted by InfratectsAu
Digon

Re: Connection not established authentication cancelled

So you don't know when you've fixed the issue either?

It works in W.A. again....now you need to manually update your Status Page again....I guess looking for an Automated Monitoring Solution isn't realistic for Teamviewer?