Posted by TimboTimbo
Electron

Delayed audio during remote control chat

Hello all

When conducting a remote control session of a clients computer, the conversation experiences considerable delay and the conversation is stilted. The sound is very clear, but it is unnatural due to the delay. This has happened with several clients, who are near to me geographically. Both myself and the clients have very good (30-50Mbps with 50ms Ping) connections. Video and interaction is clear and crisp.

Any suggestions?

Thanks