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Posted by
Henagon

Delete Account

I have lost the 16 digit recover code for my account (not this one) and want to either regain the account or get it deleted so I can re-register it under my primary email.

How can I get this done?

 

Thanks

2 Replies
Posted by Community Manager
Community Manager

Re: Delete Account

Hi @alex84 

Please see this article for help: Two factor authentication - Activation and Deactivation 

Best, Esther

Community Manager

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1 Reply
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Posted by
Henagon

Re: Delete Account

The issue is I don't have the recovery code. Or the device with authenticactor on it anymore. Can the account be deleted so I can reuse the email address? Who can do that?