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Posted by Landcruiser
Henagon

Delete TeamViewer account

Hello everyone,

I'm wondering how can I delete three TeamViewer accounts I created when testing it for a customer. I already checked the FAQ but the required option that should be available in my profile is missing.

What should I try now?

Thanks in advance.

8 Replies
Posted by Community Manager
Community Manager

Re: Delete TeamViewer account

Hi @Landcruiser

You need to log into the three accounts one by one (in the Management Console) and so you can delete the accounts via Edit profile:

Delete account.png

 I hope, this information helps you.

EDIT: Please see also this Knowledge Base article

Best,

Esther

 

 

Posted by JohnnyDoes
Henagon

Re: Delete TeamViewer account

There IS NO edit profile button.

 

FFS !!!

Posted by Chiron
Hexagon

Remove User - Here's how I do it

  • Make sure you are logged on using an admin account that has permission to modify users.
  • Select User management on the left pane.
  • Find the user and hover to the right of the last collumn - a drop down button will appear.
  • Click Remove User.

Remove User.pngRemove User

I don't work for TeamViewer. I'm just a user.
Posted by Community Manager
Community Manager

Re: Delete TeamViewer account

Hi @JohnnyDoes

Do you see the Button with your name and profile picture on the upper right corner?

TeamViewer Management Console.png

If so: Can you click on it? There should the "Edit profile" option appear.

If you do not see it, can you please re-open your browser?

Thank you, Esther

Posted by Landcruiser
Henagon

Re: Delete TeamViewer account

In my profile there is no "delete account" button, only save and cancel ones.
Highlighted
Posted by Community Manager
Community Manager

Re: Delete TeamViewer account

@Landcruiser are you part of a TeamViewer company profile?

2 Replies
Posted by Landcruiser
Henagon

Re: Delete TeamViewer account

I think it's not. I created a personal account and activated a free trial with a fictional company name so I could test enterprise functionality. Now the trial has expired and it's a free perdonal account again, I think.
Posted by ducminhgd
Henagon

Re: Delete TeamViewer account

Hi @Esther,

I use 2FA to login to another TeamViewer account, but my phone has been reset all settings, so that I cannot login again.

Can you please help me to delete that account? And how can I share you my personal information to prove that the email registered for that account is mine?

Thank you!