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Posted by jasdip
Henagon

Didn't Recieve my Invoice

I didn't receive an invoice within 24 hours of my purchase and I cannot find anywhere to request a copy. Everything circles me back to making a public post about this..

2 Replies
2 Replies
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Posted by jasdip
Henagon

License Deactivated

I purchased my license a couple of days ago and activated it on one of my computers and it was working. Today, I was signed into a second computer and noticed the free session message pop up and noticed that one wasn't activated. I came back to the first computer and noticed that this one is Free license now too. I click activate license and it tells me to click the link in my email which now says invalid license which I read in another thread simply means it was already been activated. How do I fix this?

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Posted by Moderator Moderator
Moderator

Re: Didn't Recieve my Invoice

Hi @jasdip ,

Thank you for reaching out to us and I apologize for any inconvenience caused. 

In this case, I have created a support ticket for you so our support team will assist you further individually. Please wait for their message via the ticket.

Hope this will be helpful.

Kind regards,
Yuri