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Posted by thebabooch0
Henagon

How to assign 1 pc to 2 TV accounts?

 
2 Replies
1 Accepted Solution

Accepted Solutions
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

RE: How to assign 1 pc to 2 TV accounts?

Hi @thebabooch0,

Thank you for your post.

Unfortunately, it is not possible to assign a device to two TeamViewer accounts.

I recommend you to assign this device to one TeamViewer account (e. g. administrator account). The administator account could share the group (where all devices are added) with the second account. 

Now both account are able to support this devices.

Hope this was helpful.

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
2 Replies
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

RE: How to assign 1 pc to 2 TV accounts?

Hi @thebabooch0,

Thank you for your post.

Unfortunately, it is not possible to assign a device to two TeamViewer accounts.

I recommend you to assign this device to one TeamViewer account (e. g. administrator account). The administator account could share the group (where all devices are added) with the second account. 

Now both account are able to support this devices.

Hope this was helpful.

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
Posted by Tony4554
Digon

Re: RE: How to assign 1 pc to 2 TV accounts?

Another option is to add an additional user and password located on the security tab. I do this all of the time when having other techs to log into the same computer we need to work on. After session is completed I delete the alternate user ID.
Cheers
AP