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Posted by marisa94
Henagon

I can not make remote connection in Portugal

Hi

I can connect to a computer in France and another in the UK and vice versa. But I can not connect any of Portugal and I tryied 3 PC´s on different networks. Why is this happening?

1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: I can not make remote connection in Portugal

Hi all,

Thank you for your posts!

We fixed this issue - can you please try it again?

Julia
Senior Support Engineer - 2nd level Support
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View solution in original post

3 Replies
Posted by luis1725
Henagon

Re: I can not make remote connection in Portugal

I am in the same situation always says that it is not possible to connect or the partner did not connect to the router and sometimes gives protocol negotiation error..

I've tried a ticket but nobody answers the worst service in the world.

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: I can not make remote connection in Portugal

Hi all,

Thank you for your posts!

We fixed this issue - can you please try it again?

Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.

View solution in original post

Posted by luis1725
Henagon

Re: I can not make remote connection in Portugal

All working now tks