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Posted by
Henagon

Intrusion with Administrator Account

Hi

Yesterday evening I was not working on my computer but close to it

suddenly I saw strange movement on my computer

somedody was trying to make an order of more than 8000 Euros using my Paypal Account

I've seen the "Administrator name "conencted to my computer

I also had collected the LOG file

what can I do ?

At first I remove Teamviewer from my computer

2 Replies
1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Former Staff
Former Staff
Solution

Re: Intrusion with Administrator Account

Hi lucasdad,

Thanks for your post!

Sorry to hear about your experience, but am glad to hear that you saw this activity and were able to intervene before any real damage was done.

Since you mentioned that you were able to get the log files from your machine, please send this information to our fraud team at Fraud@teamviewer.com.

All the best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.

View solution in original post

2 Replies
Highlighted
Posted by Former Staff
Former Staff
Solution

Re: Intrusion with Administrator Account

Hi lucasdad,

Thanks for your post!

Sorry to hear about your experience, but am glad to hear that you saw this activity and were able to intervene before any real damage was done.

Since you mentioned that you were able to get the log files from your machine, please send this information to our fraud team at Fraud@teamviewer.com.

All the best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.

View solution in original post

Highlighted
Posted by
Henagon

Re: Intrusion with Administrator Account

Many Thanks Jonathan

Done

Connections_incoming.txt + TeamViewer12_Logfile.log  sent

 

I hope I'll have a feed back from Fraud team