TeamViewer is hiring Sales Representatives! Click here to see the open positions.

Posted by KernelPanic

No connection to TeamViewer server


Our subscription license expired yesterday and has since been renewed but myself and a colleague's client cannot contact the Teamviewer server. Nothing has changed our side and we've re-installed, applied the new license key etc.

Both laptops have been restarted and I've tried a different network but no dice.

Any ideas?

1 Reply
1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

RE: No connection to TeamViewer server

Dear @KernelPanic

Thank you for your post. I wished i could help you in the community, but your issue seems to be more complicate. 

I recommend you to contact our Support-Team directly. 

Thank you in advance.


Did my reply answer your question? Please accept it as a solution to help others, Thanks.