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Posted by
Photon

Partner Incompatible, updated but still cannot connect

it first complained that my partner has a newer version. I then updated my version to 14.7.1965.

it still complains about incompatibility. gives me option to cancel or update. I click update. It then says 14.7.1965 is the newest version available

HELP!

3 Replies
1 Accepted Solution

Accepted Solutions
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Posted by
Photon
Solution

Re: Partner Incompatible, updated but still cannot connect

working now. went to website. downloaded version 15 from there

 

View solution in original post

3 Replies
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Posted by
Photon

Re: Partner Incompatible, updated but still cannot connect

BTW - I am on a Mac and the client is on WIndows  with Teamviewer version 15.

Highlighted
Posted by
Photon
Solution

Re: Partner Incompatible, updated but still cannot connect

working now. went to website. downloaded version 15 from there

 

View solution in original post

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Posted by
Electron

Re: Partner Incompatible, updated but still cannot connect

i'm on a mac to but i can't download version 15?