Announcements

Remote Control for all devices running Android 7+ is here!

(Incl. Google Pixel series, Xiaomi smartphones, Oppo devices, and many more)


Learn more

Highlighted
Posted by
Henagon

Payed for Teamviewer but account still saying free.

Hi,  I payed for Teamviewer license, but the account is still saying free.

I clicked on the activation link, but it says it is assciated with another account.

Please help.

Regards

Michael.

2 Replies
2 Replies
Highlighted
Posted by TeamViewer Star
TeamViewer Star

Re: Payed for Teamviewer but account still saying free.

Hi @michaelaltman 

Are you sure you are trying to login with the email you paid for? Could you give attention if exist another email in the contract details?

Best regards

Pro
Highlighted
Posted by
Henagon

Re: Payed for Teamviewer but account still saying free.

Yes, I am. You sent me the activation e-mail to the same adress.