hi, in the last few days i can't log in to my account. keep getting the following massage: Please check your internet connectio. most likly you use a proxy server and you have to enter the proper information in the options dialog.
using Windows 10 on Desktop.
thank you, joshua.
maybe you find some useful information in this thread.
Hi Esther, i live in United Arab Emirates, im having the same problems where im getting the no internet connection. everything was working fine on thursday before i went on my weekend. so i didnt really use it on the weekend, and now im i need it and its not working. im getting this error that kaspersky may be blocking it but i tried deactivating the my kaspersky, teamviewer is on my trusted applications and i dont really think its kaspersky as it has always been there and it has been fine with it. can you please check the matter for me. thx
I did not see posted what it was that resolved your problem. Could I trouble you for that information.
Solved my issue. I finally found it was Windows Defender latest definition causing my problem. As soon as I disabled Windows Defender, I was connecting normally.
I have read through your thread and all of the posted responses and tried everything that applies to me and nothing has worked. I am in the US and have flawlessly used TV for years and all of the sudden it won't connect to my network. I have re-set my network, restarted computers, tried using and then disabling Proxy settings, turning off Windows Defender, etc. and nothing has solved my problem. I need desperately to access files on my desktop in Florida and an out of the state for another several weeks. HELP PLEASE!!!
sorry for delay responding. My problem turned out to be my ISP (Talktalk) disabling Teamviewer. Don't think you have them in Florida!