I'm getting a "Computer & Contacts - Error. Sign in request failed. The server did not respond. Please try again" failure when trying to launch the TeamViewer App v14.1.9025 on Mac OS X 10.14.4. I can log into the website just fine and see my computers and contacts, but the app hasn't been working for the last 30+ minutes.
Solved! Go to Solution.
I have this problem too :(
And have same problem at my iPhone XS Max IOS 12.2 with newest version of app.
im hoping it will be resolved fairly soon... it's not even reflected in https://status.teamviewer.com/. Though i can't be sure of the credibility on the mentioned site.
Thanks for your reports. We are looking into it.
I am getting back to you as soon as possible.
Teamviewer Windows application can't connect. I'm using Teamviewer 14, the free version. Today (Sunday May 5th 2019) I tried to use it to help my mom with her PC and application says it is not connected.
I tried reinstalling the application, then it says it can connect, but when I tried logging in to my account application says it can't log me in because the Teamviewer server failed to send a response. And after that I'm back to the old issue where Teamviewer in general says it cannot connect. I also tried turning off my firewall and that didn't solve the issue.
Internet connection is working. Is there any problem on the Teamviewer server side?
Teamviewer stopped working for me on May 4 and I'm still not able to log in due to server not responding.
We were able to identify the issue and we are working on a fix now.
Sorry for the inconvenience and we keep you posted,
Same problem where I am in Canada. Uninstalled and reinstalled and no connection. Also I am continually asked to add to trusted devices. That happened earlier and happened when I wanted to log in here and post a reply yet it is the same device I always use.
just talked to our engineering team and they are still working on the resolution.
I'm using teamviewer and today when i tried to connect to another remote computer, then i't didn't let me. Even when the othere computer is full access for it. So i re-installed teamviewer and then it was done with with installation, i got " Not done/finished. Check your connection " and it has worked before. So i don't know what the problem is.
me too sucks real bad none of my computers of my phone will connect. tried newest version, windows linux and android nothing works.
I'm on a fully paid work account and I still can't connect today.
Cancel that! Looks like I'm back online!
That is great to hear!
The status page has been updated as well to "Resolved - We fixed the connectivity issue and all our systems are back online and functional."
Thanks again and have a great Sunday!
Can login now - BUT, something sure seems screwy: connected desktop to control mobile phone (remote), and it's doing all kind of things on its own: the phone is sitting on table not being touched, doing nothing in the TV remote window, but all kinds of 'touches' are happening - the phone is making calls on its own, changing volume, etc. Never had this happen before....