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Teamviewer premium subscription stack in Summary while already paid

Hi, I have purchased the premium subscription but stacked in Summary and can't move on with the order. I did the procedure twice and paid with a credit card. Both time after paying with my credit card received the below sessino error message. I have already talked over the phone with the bank and confirmed that both transactions were submitted in their system. I need to know how can I proceed with my subscription and how can one of the two payments be cancelled

Session Timeout - Your web session has been terminated after a longer period of inactivity. Please restart the process!

Sorry for the inconvenience, please try again later.

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