This is an odd problem I've had since v.11. When I set up a host on a remote machine, I have to verify the computer. To do that, I put in my TV account UserName and PW. But then I get a message "The User Name and Password you entered do not match any accounts on record." OK, so I re-enter the password, and it's accepted. Every. Single. Time. Now, I know I have fat fingers/digital dyslexia, but I don't misspell my password EVERY TIME! Any idea why this happens? Am I just waaaay too fast for the servers??? (Doubt that.)
This was a known issue and has been resolved in updates rescently.