I'm attempting to use teamviewer to connect remotely to my work computer from my laptop (I do not have a subscription). when I initiate to connection from my work computer, I am able to connect to my laptop fine, but when I attempt to connect from my laptop to my work computer, the connection consistently times out and aborts.
When I attempt to connect, I get a message reading "your current teamviewer plan does not include connections to customized teamviewer modules. your session will therefore be terminated after a short time." however, it never connects at all, and doesn't even get to the point of prompting me for a password. any tips for resolving this issue?
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I am using the free version on my home computer. another coworker has not had trouble connecting to this computer in the past, but is now having the same issue I am. I have not gotten the error message in question, and attached is a photo of the dialogue box that I have seen.
Thanks and best,
reinstalling on my work computer got the error message to go away, but I wasn't able to connect until I restarted the computer. working fine now though!