Highlighted
Posted by
Henagon

Wake on LAN "Wake Up" button missing for members of shared group

This is from the TeamViewer-Manual-Wake-on-LAN-en.pdf:

Note: If the computer (that is to be wakened) is in a shared group, all TeamViewer accounts
with which the group is shared can wake up this computer.
 

I have several shared groups that I have setup within our organization. I have shared them with two other co-workers and have granted them Full Control. I setup Wake on LAN on 3 computers and have successfully woken them up under my account with the "Wake Up" button that appears for them signed in as me. My co-worker does not see the "Wake Up" button for the computers like I do when signed on as him whether he accesses his Management Console on the web, uses his desktop client or his app on his iPhone. I see the "Wake Up" button on all 3 of these methods for all of the computers I set it on. Why is this?

2 Replies
2 Replies
Highlighted
Posted by
Henagon

Re: Wake on LAN "Wake Up" button missing for members of shared group

UPDATE: 

Some of the computers that I enabled with Wake On LAN now show the "Wake Up" button for my co-worker. Did you TeamViewer folks do something in the background?

Highlighted
Posted by
Henagon

I cannot see the "wake up" button in shared group

Hi everyone. I met the problem with Teamviewer's "wake on lan" features. My co-worker has some computers which he can turn on by using WOL feature. He has added me on the teamviewer group and give me full rights so i can see the available or unavailable computer. I wonder why i cannot see the "wake up" button on my teamviewer account but my co-worker can see it and use it normally. Please support me. Thank you for your assistant !

My problem seems like that: https://community.teamviewer.com/t5/General-Questions/Wake-on-LAN-quot-Wake-Up-quot-button-missing-f...