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in version 9: TeamViewer 9

Posted by MartinBenz
Photon

connection not possible to remote PC

<PC> has signed in message on screen, but if I try to connect to the remote PC message "A connection couldn't be established. Teamviewer is not running on remote PC appears.

Any Ideas

Teamviewer 12 on both

2 Replies
Posted by bartlanz
Heptagon

Re: connection not possible to remote PC

On the remote PC, does TeamViewer say "Ready to Connect" on the main screen?

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We Do IT USA
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Posted by GiancaGentile
Henagon

Re: connection not possible to remote PC

Check if you have "easy connect" enabled (I'm not sure about "easy connect" because I use a portugese version, but it's a acceptabel translation...)