Announcements

Shape the future of TeamViewer with our Product Team. Click here to join!

Posted by Ivy
Photon

license activated on my online profile but not in my pc Teamviewer

Hi!

on my profile everything is ok: my Teamviewer has a corporate license, but when I access to the app on my pc, it tells me that I have a free license.

I uninstalled and reinstalled the app. What else could I do?

Thanks

Ivana

1 Reply
1 Reply
Posted by Community Manager
Community Manager

Re: license activated on my online profile but not in my pc Teamviewer

Hi @Ivy

Did you sign in to the Computers & Contacts list in the TeamViewer app on your computer?fullversion.png

The software will recognize the license after siging in.

Best, Esther