license activated on my online profile but not in my pc Teamviewer

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Posted by
Photon

license activated on my online profile but not in my pc Teamviewer

Hi!

on my profile everything is ok: my Teamviewer has a corporate license, but when I access to the app on my pc, it tells me that I have a free license.

I uninstalled and reinstalled the app. What else could I do?

Thanks

Ivana

1 Reply
1 Reply
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Posted by Community Manager
Community Manager

Re: license activated on my online profile but not in my pc Teamviewer

Hi @Ivy

Did you sign in to the Computers & Contacts list in the TeamViewer app on your computer?fullversion.png

The software will recognize the license after siging in.

Best, Esther

 

Community Manager

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