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license in use...and it's not

I cannot connect to other computers, error license is already in use......

1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: license in use...and it's not

Hello @Scott_375,

Thank you for your post.

If you are on a Windows computer, you can see what TeamViewer ID is using your channel from within the TeamViewer application. First, click Help | About TeamViewer2019-01-16 09_39_56-TeamViewer.png

If your channel is in use, you will see a link in the About window labeled 'channel use'2019-01-16 09_40_31-TeamViewer.png

Any TeamViewer ID currently in a session would be listed here. However, if no IDs are seen, please contact our support team so they may further assist you.

Josh P.
Senior Moderator

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