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Posted by
Henagon

Zendesk

I tried to install the TeamViewer app into Zendesk. I followed the instructions creating a text field called TeamViewer Session ID. I then copied the Custom Field ID into the TeamViewer settings. The rest of the install went to plan but when I run Zendesk I get an error saying "TeamViewer field is missing, please consult the app installation instructions." What have I missed?