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Posted by Nicksf13
Photon

Team viewer 12 showing "black screen error" when loging on ubuntu.

Hello. I was trying to login on my account on ubuntu 16.04. But when I do this a popup appears with black background and an "error" in the name of the black screen. I tried to reinstall Team Viewer, but didn't fixed it.

Here's my error:

error.pngNote that even the login screen isn't correct.

Anyone knows how to fixed It?

1 Reply
1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: Team viewer 12 showing "black screen error" when loging on ubuntu.

Dear Nicksf13,

Thank you for contacting TeamViewer.

It seems like there are some missing dependencies on your installation.

What installation package did you use deb or tar xz?

This will help guide us to provide a solution for you.

We are looking forward to your comments.

 

Best regards,

Christian

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