teamviewer 12 for linux antergos no opening

a few days back my teamviewer does not load the gui interface i have reinstalled it and still doesnt work.

my version is 12.0.85001 i found this error in the log file. Thanks in advanced.

2017/10/10 13:41:22.359 8 9 GX0!! MachineHooks: Library not found, Errorcode=126
2017/10/10 13:41:22.359 8 9 GX0!!!CRASH: Access violation at 0x7eb14a69: Illegal read operation at 0x00000004 (Exception Code: 0xC0000005), Errorcode=1400
2017/10/10 13:41:22.568 8 9 GX0!!!CRASH: Saved dump file to '/home/engels/.local/share/teamviewer12/logfiles/TeamViewer_12_0_85001__20171010T134122.mdmp'
2017/10/10 13:41:22.590 8 31 GX0 ProxySearch: no PAC script detected via WPAD
2017/10/10 13:41:22.607 5574 4116871104 QX0 TVGuiDelegate: Parent terminated
2017/10/10 13:41:22.637 5573 140041045354496 gX0 TVGuiSlave.64: Parent terminated
2017/10/10 13:41:22.637 5573 140040495691520 gX0 PulseAudio: Exit main loop (0), err=-2
2017/10/10 13:41:22.638 5573 140040732485376 gX0 XClipboard: Shutting down event loop
2017/10/10 13:41:22.707 5574 4116871104 QX0 TVGuiDelegate: Terminated
2017/10/10 13:41:22.717 8 28 GX0 TVW ReadSlave [1]: Socket closed
2017/10/10 13:41:22.717 8 28 GX0!!!WineGuiMaster[1]: Slave terminated unexpectedly, Errorcode=87
2017/10/10 13:41:22.717 8 28 GX0! TeamViewer.exe: unable to send command 2
2017/10/10 13:41:22.738 5573 140041045354496 gX0 TVGuiSlave.64: Terminated
2017/10/10 13:41:22.741 8 26 GX0 TVW ReadSlave [0]: Socket closed
2017/10/10 13:41:22.741 8 26 GX0!!!WineGuiMaster[0]: Slave terminated unexpectedly, Errorcode=87
2017/10/10 13:41:22.742 8 26 GX0! TeamViewer.exe: unable to send command 2
2017/10/10 13:41:22.804 8 31 GX0 ProxySearch: no PAC script detected via WPAD
2017/10/10 13:41:24.173 8 23 GX0 InterProcessBase::SecureNetworkCallbackHandle created (RegistrationID: 4bda3571-71de-4a2c-811f-f386e2f69fe5)

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Accepted answers

engelsp

Finally i found the solution thanks to annoyingduck and jimmy00784 in AUR. Do all the of the above. this works in all arch distros.

gpg --keyserver pgp.mit.edu --recv-keys C1A60EACE707FDA5
(for ttfautohint package dependency)

yaourt -S teamviewer

sudo pacman -U https://archive.archlinux.org/packages/l/lib32-freetype2/lib32-freetype2-2.8-2-x86_64.pkg.tar.xz
OR:
sudo downgrade lib32-freetype2 (if downgrade installed)
Then add to pacman ignore pkg list in your preferred way.

sudo systemctl start teamviewerd.service
sudo systemctl enable teamviewerd.service

All comments

engelsp

Finally i found the solution thanks to annoyingduck and jimmy00784 in AUR. Do all the of the above. this works in all arch distros.

I faced with the same problem on debian buster (testing). After upgrading of libfreetype6 package the teamviewer gui stop working.

There is a better solution. I download i386 libfreetype6 package for debian stable from packages.debian.org. Then I unpack this package and put two files from them (libfreetype.so.6, libfreetype.so.6.12.3) to /opt/teamviewer/tv_bin/RTlib/ directory.

Results:
1) system package libfreetype6 was NOT replaced by older version
2) teamviewer works just fine.

landy

Go to this page and download the deb file.

https://packages.debian.org/stretch/i386/libfreetype6/download

Then extract it.

sudo dpkg -x filename ./extracted-file

Then copy files from extracted-file/usr/lib/i386-linux-gnu

/opt/teamviewer/tv_bin/RTlib

Then run teamviewer .

DarkoV

I've had the same problem on Debian Buster. This was a solution! Thank you!

adsadasd

This is GOLD Jerry, GOLD

It worked for me, took the lib from here:

https://packages.debian.org/stretch/i386/libfreetype6/download

fabrice1

thanks!

rowbot

to resolve this issue i uninstalled and installed version 13

engelsp

Awesome glad it worked.

roman13

Thanks., @kl.

mibou

Thank you !!!!! Worked for me.

Just had to take the amd64 version from : https://packages.debian.org/stretch/amd64/libfreetype6/download

The_Mostwanted

it kind of magic but i hav no pacman or yaourt , :S any way to install them ??

rowbot

can you be more specific please?

i dont have pacman installed or yaourt - how do you install these?

Stodatgard

I installed teamviewer version 13: "teamviewer_13.0.6634_i386.deb". There was no "RTlib" in my "/opt/teamviewer/tvbin/" directory so I created one and placed the two 'libfreetype' files there. (One of them was a link to the other one.) Still Teamviewer displays only a empty black window. Rebooted computer, still no luck. Reinstalled, still no luck.

Most grateful for any help.

joaolm

Man, Thank you very much!

My TeamViewer 8 wasn't work anymore on my Ubuntu 18.04, I made this changes following your solution:

1. Create RTlib directory in /opt/teamviewer8/tv_bin/

2. Copy libfreetype.so.6 and libfreetype.so.6.12.3 to the RTlib directory, as you said.

3.Edit the file /opt/teamviewer8/tv_bin/script/tvw_config and insert these lines in the beginning

TV_RTLIB_DIR="/opt/teamviewer8/tv_bin/RTlib"
LD_LIBRARY_PATH="$TV_RTLIB_DIR"

4. Run TeamViewer

And it worked! Thanks again!

burzak

But is not destiny to solve this problem to developers directly in a deb-package?

joaolm

I do not know TeamViewer 12, but TeamViewer 8 does not have support anymore, so we need to do the MacGyver way...

burzak

all the same...

https://community.teamviewer.com/t5/Linux/Debian-Linux-Program-does-not-start/m-p/58639