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Posted by
Henagon

Can't wake up my Host

Why can't my TeamViewer (on Windows 10) wake up my Android smartphone (Samsung Galaxy S7) when TeamViewer Host is in "eco mode"?

No way to connect to my phone to remote control it when the eco mode of the phone is active..

4 Replies
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Posted by TeamViewer Star
TeamViewer Star

Re: Can't wake up my Host

Hi @supermhaxx 

Could you please give a look to this video?

Please pay attention to all details that it says about your issue. Maybe it needs to reenable this feature in the app.

Best regards

Pro
3 Replies
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Posted by
Henagon

Re: Can't wake up my Host

The eco mode is enabled.

The video doesn't explain why I can't remote connect to my Android phone when it's in eco mode (after about 5 minutes of inactivity).

Yes, it's yellow in my list.. but clicking on it, my Android can't wake up (the timeout is reached).

What can I do?

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Posted by
Henagon

Re: Can't wake up my Host

Any solution?

Can someone tell me if his "TeamViewer Host" works good?

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Posted by
Henagon

Re: Can't wake up my Host

It seems like you can wake-up some smartphones (Samsung?) but not others (Huawei?).