Announcements

Universal add-on for Android has been released. Learn more.

Highlighted
Posted by
Henagon

Could not connect on Android app using 4G

When I entering the app using 4G mobile data, It keeps telling me trying to connect and not logging in. When I change from 4g to WIFI it works fine. 

Any help? 

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Could not connect on Android app using 4G

Hello @DavidGalea,

Thank you for your message. Good to see you posting your first post! 🙌

This article might help you: TalkTalk Imposes Extensive Traffic Filter in the UK 

If this not apply for you, please contact your internet provider to check if they allow our application.

Best,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!