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Posted by Roberto77
Henagon

Remote control iPhone

Good morning, I am a disabled person and i need of Remote control for use my iPhone from computer.

i tried Quicksupport, i see screen but don't work the Remote control.

Please, help me. it is very important for me.

1 Accepted Solution

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Remote control iPhone

Hi Roberto,

Thanks for your message and welcome to our community.

When connecting to an iPhone, only Screen Sharing is possible, but a direct remote control as known from connections to Android devices or other computers is not possible.

That means, you can see what´s visible on the iPhone, but you can not control it.

See also: How can I share the screen on my iPad/iPhone with TeamViewer? 

I hope this info helps you.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

1 Reply
2 Replies
Posted by Community Manager
Community Manager
Solution

Re: Remote control iPhone

Hi Roberto,

Thanks for your message and welcome to our community.

When connecting to an iPhone, only Screen Sharing is possible, but a direct remote control as known from connections to Android devices or other computers is not possible.

That means, you can see what´s visible on the iPhone, but you can not control it.

See also: How can I share the screen on my iPad/iPhone with TeamViewer? 

I hope this info helps you.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

1 Reply
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Posted by Roberto77
Henagon

Re: Remote control iPhone

thank you for answer.

I will have to give up the iPhone. :(