Posted by Olejarz
Henagon

Support for mobile device license problem

Hello,

Did You reach a problem like me?
I've a license for desktop team viewer and I purchased a license for mobile devices support in end of May. I made already few tickets to team viewer, because License is not activated on my account. The support is a joke, they do not reply for a tickets, solution they gave doesn't work.

2 Replies
Highlighted
Posted by Moderator Moderator
Moderator

Re: Support for mobile device license problem

Hi @Olejarz ,

thanks for your post. Welcome to the Community!

could you please dm me your email address to see if my colleagues received your request?
Please read also this article, you may get the solution you need: How to activate your license 

Have a nice day!

Best, Alena

 

Spanish Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below. You can also say thanks by clicking on the Thumbs Up button!
English Community |  Deutsche Community | 日本語コミュニティ |  中文社区 | Communauté française | Comunidad española

1 Reply
Posted by Olejarz
Henagon

Re: Support for mobile device license problem

I think You misunderstood me. I got activated license on my computer, I just do not have a license for mobile devices support on my account.

My e-mail: [Was removed by a moderator due to User Guidelines]
Recent ticket [Was removed by a moderator due to User Guidelines]