Posted by kchalmers
Henagon

Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

We have a corporate license and are currently in the process of setting up all of our clients so that we can remotely manage and control for support. 

A big gripe I have at the moment there is no where to tag the computer with "username". There is no field. Previously with other remote tools we could tag or alias the computer with the owners name making it easier to search and find their computer in the list. Under properties there is a "description" box but this does not appear to be searchable from the client or online portal. 

Does this functionality exist? if not, could it be added. Its frustrating to have to ask the user for their hostname or id when users names could be added as a searchable tag or a field that is populated via the client during install or when last accessed or even added manually is helpful while we deploy the client. 

Regards

Kent

5 Replies
1 Accepted Solution

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

Hi @kchalmers

Maybe I am getting your question wrong, but you can add an alias to the computers you are saving in your Computers & Contacts list: 

Properties.png

You can also change the name at a later point of time by using the F2-key on your keyboard or going into the Properties of the device: 

Properties1.png

 

You can use the search field in the Computers & Contacts list to search for a specific device. The best thing is: You can search for the alias or the TeamViewer ID: 

search1.png

 

I hope this helps you. Please let me know if I misunderstood your question.

All the best, Esther

5 Replies
Posted by Community Manager
Community Manager
Solution

Re: Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

Hi @kchalmers

Maybe I am getting your question wrong, but you can add an alias to the computers you are saving in your Computers & Contacts list: 

Properties.png

You can also change the name at a later point of time by using the F2-key on your keyboard or going into the Properties of the device: 

Properties1.png

 

You can use the search field in the Computers & Contacts list to search for a specific device. The best thing is: You can search for the alias or the TeamViewer ID: 

search1.png

 

I hope this helps you. Please let me know if I misunderstood your question.

All the best, Esther

Posted by kchalmers
Henagon

Re: Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

Perfect Esther thanks very much. Is there away to modifiy the alias via  registry key or can it onl be done in the portal or client host?

Posted by Community Manager
Community Manager

Re: Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

Hi again,

no, you can not change the name via a reg file since the TeamViewer Account and the Computer & contacts list is stored online and not on the device itself.

Thanks, Esther

Posted by JakeWallace
Henagon

Re: Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

Is there a way to update the alias to include the local user like what you can with with the assignment tool? (using -devicealias "${COMPUTERNAME}"). As I'm not aware of another variable that would rename the alias to Username rather than Computername.

So for example
-devicealias "${COMPUTERNAME} - ${LOCALUSER}"..
Could become:
Laptop1- Test User

 

Posted by NigeNZ
Digon

Re: Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)

@JakeWallace @Esther Was there an update to this at all, this is a major issue for my deployment as well

Thanks