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Highlighted
Posted by
Henagon

Could Not connect to Partner

as a couple of days ago i keep getting the message "could not connect to partner" everithing is right, partner is online and "green", reading previous people with same problem thay talk about disabling IPV6, which I did and the problem persisted, sombody else esid that contacted help desk and they fixed it< but I can only see support for Help desk to a license user, Im a "personal use only" user....any ideas?

1 Accepted Solution

Accepted Solutions
Posted by
Digon
Solution

Re: partner could not be contacted at the given addres

Did the same and it worked. Just disable IPV6. I don't know why and what are the implications. But this fix works.

View solution in original post

4 Replies
Highlighted
Posted by
Henagon

Re: partner could not be contacted at the given addres

I am having the same issue.  It started today.

Highlighted
Posted by
Digon

Re: partner could not be contacted at the given addres

Same thing turned off ipv6 in the network adapter and it works, but of course that breaks other things in my home network like sharing.....

TV needs to get this fixed ASAP

Posted by
Digon
Solution

Re: partner could not be contacted at the given addres

Did the same and it worked. Just disable IPV6. I don't know why and what are the implications. But this fix works.

View solution in original post

Highlighted
Posted by
Henagon

Re: partner could not be contacted at the given addres

Same issue.  noticed it 2 days ago

Yes, unchecking IpV6 cleared the problem.