Google chrome - WHITE SCREEN
Hello!
If I look on remote computer Internet Explorere pages - all is ok!
But if I run there Google chrome - I see white csreen only, without any windows, buttons, words.
I use windows 10 with 64 bit system.
Aleksandr
Best Answer
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Hi Alekig,
Can you please disable the hardware acceleration in Chrome and try it again?
- Open Google Chrome.
- Click Customize and Control Google Chrome > Settings.
- Click on Show advanced settings and scroll to the System section.
- Uncheck Use hardware acceleration when available and restart Google Chrome.
Cheers,
Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.5
Answers
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Hi Alekig,
Can you please disable the hardware acceleration in Chrome and try it again?
- Open Google Chrome.
- Click Customize and Control Google Chrome > Settings.
- Click on Show advanced settings and scroll to the System section.
- Uncheck Use hardware acceleration when available and restart Google Chrome.
Cheers,
Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.5 -
Sorry, now it is impossible to do anything on remote computer in the Google scrome.
I see only WHITE SCREEN, when I run Google Chrome.
The remote computer is about 20 km from me.
I try to do it tomorrow, and will write my results.
Aleksandr
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Hello!
Your advice helped me.
Thank you!
Aleksandr
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Hi,
If you know this issue. Why not fix it?
I can not accept this. Nonsense.Andrew
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Like the other person, How Do I Fix This Remotely? I'm 300 miles away and it is sitting in an empty house. Answers?
And yes I tried the tab through blindly in the settings. Not going to work if you can't see it.
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I was searching for something else when I saw this article on google, I registered just to help you out.
Right click on the Chrome shortcut\properties\shortcut tab\target and add “--disable-gpu” at the end (two dashes before disable)
Ex\ "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --disable-gpu
One more thing, to use Julia's solution, you need to boot your OS in Safe mode.
Good Day.
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FYI, same issue in Firefox on latest beta build.
Did not have the same issue before on earlier veresions of Teamviewer.
Version used: 14.6.955 Preview
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