HELP!!! How to check who is using the license key, and the last 3 times they use it?

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Posted by
Henagon

HELP!!! How to check who is using the license key, and the last 3 times they use it?

Hi all.

We have 6 licenses, Teamviewer 14 business, we bought it in December 2018. 

At that time, we only did activate 5 licenses.

This week, we activate the last one and find out it is already activated.

Is that possible to check who is using it, and activated it, and the last 3 times he/she uses it?

Thanks in advance.

 

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: HELP!!! How to check who is using the license key, and the last 3 times they use it?

Hi @cttnhung ,

Thank you for your post.

Please note that the business license is only for one licensed user.
This isn't meant to be shared, which means there isn't a feature to check who is using the license.

Please contact our support team in order to give you the best possible option for you.
I apologize for any inconvenience caused.

All the best, Yuri

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Posted by
Henagon

Re: HELP!!! How to check who is using the license key, and the last 3 times they use it?

Thanks for replying.

Is it possible to reset the key ??? @Yuri_T