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Posted by ESMIT
Henagon

Installation files cannot be extracted

Hi, I need help with my computer.

I tried to update my computers Teamviewer as it wouldnt connect with my husbands computer. THe update didnt want to work. 

So I uninstalled Teamviewer, and tried to install it again. But now I get an error message saying: Installation files could not be extracted. Installation aborted!

I have disabled my Firewall and Antivirus. I have tried the download in Firefox, Chrome and Internet Explorer.

I am wasting so much time to get Teamviewer onto my computer and I need to work. Please help!

2 Replies
Posted by Senior Moderator Senior Moderator
Senior Moderator

RE: Installation files cannot be extracted

Dear ESMIT,

Thank you for your post, we are currently working on this issue and we will post an answer once we have figured out a solution. :smileyhappy:

 

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
Posted by dferrari
Photon

Re: Installation files cannot be extracted

Version 12 works good for me on Windows 10, but I have same problem than ESMIT on Windows 7 x64