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Posted by tdemeyer
Photon

Need some ideas to rsstrict access

Hi specialsts out there..

I'm managing the network for a local hospital here. To allow our applications specialist to provide support for our end user - doctors, we're planning on using TV. Since unattended access to doctor's PC's is prohibited (company policy), we have a TV quick suppport (personalised version) copied onto their computers, and the applications specialists can connect to them.

Recently we noticed a lot of PC's stayed on, with the TV QS started. We suspect some of the doctors are working from home on their hospital computer. This is not allowed (they have other means of connecting, that involve a 2-factor authentication on our firewall). Since we do not distribute full versions (nor the keys that go with it), I suspect they simply download the full version from the TV website when they're at home and connect to their own PC over here..

What would be the best way to prevent such a behaviour?

 

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Need some ideas to rsstrict access

Hi tdemeyer,

Without going into solutions that are windows based (Like restricting software installs) The easiest way that I can think of would be to install the TeamViewer host on each device, password protect the options and then set up a whitelist that would stop them from connecting and lock these settings in so that they cannot change them.

I know this is very different to what you were asking, but keeping the software installed and running but restricted is the only way I can suggest using the software to adhere to your policy. All other solutions would require the restriction of what software the user can install which is a windows solution.

I hope this helps!

-Scotty

 

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post

1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Need some ideas to rsstrict access

Hi tdemeyer,

Without going into solutions that are windows based (Like restricting software installs) The easiest way that I can think of would be to install the TeamViewer host on each device, password protect the options and then set up a whitelist that would stop them from connecting and lock these settings in so that they cannot change them.

I know this is very different to what you were asking, but keeping the software installed and running but restricted is the only way I can suggest using the software to adhere to your policy. All other solutions would require the restriction of what software the user can install which is a windows solution.

I hope this helps!

-Scotty

 

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post