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Posted by Ypres
Henagon

Password to acces the options

Dear,

I want to see what the optoins are in the new 13 version. But I need a password and it seems it's not my password that I use to login on my TV account.. Anybody an idea?

Knipsel.JPG

6 Replies
6 Replies
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Posted by Bragon
Henagon

Re: Password to acces the options

I have got the same problem
No avalaible password to have acces option.

My account is well recognize

Which password we have to use to acces option ??

Kind regards

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Posted by TeamViewer Staff
TeamViewer Staff

Re: Password to acces the options

Hi all,

Thank you for your posts!

If you cannot remember the password for the options you have to uninstall TeamViewer with all options. To do that, please go to "Programs & Features" choose TeamViewer and click "uninstall". You have the option to choose "uninstall with all settings" during the uninstall process.

Cheers,

Julia
Senior Support Engineer - 2nd level Support
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Posted by Bragon
Henagon

Re: Password to acces the options

Dear Julia,

 

I found finaly my password :)

Thanks

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Posted by Montclair
Henagon

Re: Password to acces the options

1. Exit TeamViewer. Run --> regedit.exe

2. Browse to --> "HKLM\Software\WOW6432Node\TeamViewer" folder.
(depending on your version, you might a sub-folder called "Version X").

3. Select --> "OptionPasswordAES" key

4. Right-click on that key and select the "Delete" option. Confirm the deletion and close the registry editor.

5. Restart Teamviewer. The Options no longer require a password. Now you can set it again to whatever you want.

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Posted by JARCDSS
Photon

Re: Password to acces the options

This is the biggest issue in teamviewer ,  time time the password for options doesn't work 

at the same time the password to access the pc from  another location , same issue  

 

 

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Posted by JARCDSS
Photon

Re: Password to acces the options

that it doesn't help,, everybody can do that.. the issue we have to do all over again,, and that issue still in Teamviewer

It is a glitch, mostly is when is an update or upgrade