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in version 9: TeamViewer 9

Posted by Loscara88
Henagon

Problem with Free license

Hello i've this problem. I've 1 account  for private use in 2 pc. But in the 2°pc the free version says me the the "evaluation version END IN 7 DAYS".

How is possible? 

2017-11-08 (1)_LI.jpg

4 Replies
Posted by Iain_wels
Tetragon

Re: Problem with Free license

Hello Loscara88,

I think you accidentally did apply the trail version of the premium and that is going to expire! You'll need to reach out to the costumers support (or try to redowload it). 

I hope this helps,

Thank you for using teamviewer.

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
If you found this helpfull please verify it as an solution, so it could help other people
Posted by adelin
Photon

Re: Problem with Free license

redowloading doenst help so customer support looks to be a safe bet 

Highlighted
Posted by TeamViewer Staff
TeamViewer Staff

Re: Problem with Free license

Dear @Loscara88, dear @adelin

Thank you for your posts. We need more information to check your issue.

Please follow this knowledge base article here and fill out the form.

Thank you in advance.

Best regards.
Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
1 Reply
Posted by Loscara88
Henagon

Re: Problem with Free license

Hello

 

i've fill the form, now i'm wainting a reply

 

tank you for support