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Posted by Lslavchov
Henagon

Problem with license

Hello,

We have added a user with free license to our company corporate profile, but the user still with free license (your trial period has expired). 

 

2 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

Re: Problem with license

Dear Lslavchov,

When is the user getting this message? When the user is signed in or when the user is not signed in?

Julia
Senior Support Engineer - 2nd level Support
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1 Reply
Posted by Lslavchov
Henagon

Re: Problem with license

Hello,

When user is signed in TeamViewer 11 (our license is for version 11) and triyng to connect to some team viewer. The user is already added in our corporate Selmatic LTD. The user is [email address removed]

You can see the link with screen shot:
https://ibb.co/jqDCRQ