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Posted by Former Staff Katharina
Former Staff

Re: Quick Support default access permission

Hi DanG,

Thank you for your post!

If you want to access your Android device without having to confirm the incoming connection on the remote end, I would recommend using our Host app instead of the QuickSupport app.

The Host app allows you to have unattended access to your Android device.

Once the Host has been installed, you can assign it to your TeamViewer account and connect to your smartphone at any moment without having to tap on “Allow”.

You will find the Host app in the Google PlayStore and on our website:

https://www.teamviewer.com/en/download/android/

I hope this was helpful!

All the best,

Katharina

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9 Replies
Posted by DanG
Digon

Quick Support default access permission

When connecting from Android TV to Android TV QS. Is there a way to automatically grant remote access permission in QS without having to tap on "Allow"?

I know I can access TV QS via the management console but I am not always at my desktop so accessing QS via smartphone becomes  my only option.

Posted by DanG
Digon

Re: Quick Support default access permission

Hi Katharina,

 

I don't think Teamviewer Host support Android to Android connection, am I correct?

Posted by Former Staff Katharina
Former Staff

Re: Quick Support default access permission

Hi DanG, 

Thanks for your reply!

If you wish to connect from Android to Android, I have good news for you: We recently launched the beta version of TeamViewer 12, which allows you to establish connections between two mobile devices.

That means it is now possible to connect from the Android Remote Control app to an Android Host.

All the best, 

Katharina

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Posted by DanG
Digon

Re: Quick Support default access permission

Hi Katharina,

So both TV Remote Control for Android and TV Host has to be on V12 in order connect? I have v12 of TV Remote Control but not v12 of TV Host.

Posted by Former Staff Katharina
Former Staff

Re: Quick Support default access permission

Hi DanG, 

You will not even have to download a new version of the Host app in that case. Your TeamViewer Host will usually update automatically unless you have set up any specific parameters to prevent this. 

If you have version 12 of the Remote Control app, you should therefore already be able to connect. 

Could you maybe run a quick test and let us know if you encounter any difficulties?

Thank you and have a great weekend!

Katharina

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Posted by DanG
Digon

Re: Quick Support default access permission

Hi Katharina,

It works! See screen cap below!

I've had v12 for few days now but didn't realise I have to login to my TV account to have access to it.

Thanks for the great work!

Posted by 1ndt
Photon

Re: Quick Support default access permission

Hey !

It will be even better, If the feature automatically connects to a default machine when open TeamViewer on Android device.

I have seen this feature in some similar software. But them can not be better than TeamViewer.

So add this feature and you will be number 1 now !

Thanks for you all you done !

Posted by brank87
Photon

Re: Quick Support default access permission

Hey! I can connect using the QuickSupport app but when I try using the main app, I get "This partner doesn't accept incoming connections". 
I'm trying to connect from a Mac to my Android phone. 

Ps: I'm trying to avoid having to allow  the connection which is required if I use the QuickSupport app. 

Any idea how to use the main app to connect to my Android Device?

Thanks!

Posted by birubiru
Henagon

Re: Quick Support default access permission

hi, with quicksupport i can control my android device from my PC, but have to confirm every time. with the host app instead it's granted connection but it's limited to "view only ". how can i fix this?