Did you already try the new Windows 10 October 2020 Update?

Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Posted by

Team Viewer compatible

Are version 13 and 14 compatible?  This is presenting a huge problem for me.

1 Reply
1 Reply
Posted by Moderator Moderator

Re: Team Viewer compatible

Hello @lizcaluna,

Thank you for your message and welcome in the TeamViewer Community! 🙌

You can connect from a version 14 to a version 13, but not from a version 13 to a version 14.

You also will find all the information you need about incompatibilities in our Knowledge Base article here: Which operating systems are supported? 

I hope this could help. 🍀



French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!