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Posted by jberry
Photon

TeamViewer Host Module - Incoming connection acceptance (user acceptance)

Dear TeamViewer community,

I am searching for a solution for our German Subsidiary. I have recently deployed TeamViewer 13 Host to all of our subidiaries and companies around the world, however, in Germany, there are legal implications of having 24/7 supervised access to a computer in Germany.

The 24/7 access is protected by a specific password, however, if the user doesn't have the possibility to approve or deny the incoming connection to teamviewer, this is problematic.

Is there a solution that TeamViewer can propose? Like  user acceptance input in one it's module or configuration?


Thanks in advance for your help.

2 Replies
1 Accepted Solution

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: TeamViewer Host Module - Incoming connection acceptance (user acceptance)

Hi @jberry

Thanks for your post.

I recommend to set up the Host to confirm all incoming connections via Extras --> Options --> Advanced --> Advanced settings for connections to this computer --> Access control --> Confirm all or Custom settings --> Configure...confirm.png

Hope that works for you.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

2 Replies
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: TeamViewer Host Module - Incoming connection acceptance (user acceptance)

Hi @jberry

Thanks for your post.

I recommend to set up the Host to confirm all incoming connections via Extras --> Options --> Advanced --> Advanced settings for connections to this computer --> Access control --> Confirm all or Custom settings --> Configure...confirm.png

Hope that works for you.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

Highlighted
Posted by jberry
Photon

Re: TeamViewer Host Module - Incoming connection acceptance (user acceptance)

Thanks Esther,
This indeed has proved to be a solution to my problem.
Cheers